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Return & Exchange policy
Return & Exchange policy
📦Return & Exchange Policy
âś… 7 Days Exchange
We offer exchanges within 7 days of delivery on eligible items only.
- Item must be unused and in original condition
- Must include original packaging
- Request must be made within 7 days of delivery
đźš« No Returns or Refunds
We do not offer refunds. Exchanges can be made for another size, product, or store credit (subject to availability).
📌 Eligible for Exchange
- Items damaged during delivery (with unboxing video)
- Incorrect product or size received
- Manufacturing defects or faults
❌ Not Eligible for Exchange
- Used, washed, or damaged products
- Fragrances or beauty items (hygiene reasons)
- Products without original packaging
📬 How to Request an Exchange
Contact us within 7 days via:
- Email: hastore38@gmail.com
- WhatsApp: +92-329-2157636
Please include your Order Number, Reason for Exchange, and Unboxing Video (if applicable).
đźšš Return Shipping
Return shipping is the customer’s responsibility, unless the item was damaged or incorrect.